Rhyno Healthcare Solutions, Inc. (Rhyno) is a healthcare professional services firm specializing in providing tailored IT and consulting solutions to healthcare organizations. Backed by decades of leadership experience, we bridge the gap between payers, providers, and patients, delivering impactful and customized services. In partnership with our sister company, Rhyno Healthcare International, LLC (RHI), we are “Leading the Charge . . .” with a distinctive methodology that integrates strategic execution with a deep understanding of your organization’s unique needs. By deploying highly skilled teams adept in business process analysis, impact analysis, risk mitigation, and change management, we ensure the expert implementation of the latest technologies to deliver highly effective and successful engagements.
Solution Delivery Experts That Resolve Your Particular Issues
If you have seen one EMR/EHR implementation, you have seen only one EMR/EHR implementation. Every solution is different and requires an understanding of the clinical landscape and long-term strategy of the health system. Varying legacy systems, specific clinical workflows, current ancillary integration, and organizational readiness all play into the planning, execution, and support of a successful transformation. The Rhyno team has decades of expertise in clinical enterprise and ancillary system implementation, integration, and support. We can translate the requirements between all stakeholders and ensure that all voices are heard. We understand both the business and the technical needs and what defines success for each. Using data driven, proven, and repeatable processes, along with transparent and effective stakeholder communication, we will partner with your organization every step of the journey.
Strategic Advisory
Driving sustainable business growth through the development of innovative go to market strategies and the creating of industry leading solutions. We provide our experience and leadership to all areas of support, engagement delivery, team development and client relationship management. While working across all service lines we develop an individualized plan for your unique needs.
Enterprise Application Transformation
Implementing enterprise technology while delivering continuous flexibility to work with your ever changing healthcare environments. Providing the services to allow enterprise systems to reap the benefits of their transformation.
Public, Hybrid, and Private Cloud Initiatives
Transforming your digital healthcare IT analytics, applications, and platforms. We administer top tier continuous care in order for your team to achieve excellence in new cloud solutions. Let our experiences of past success led you to a better future.
Implementation, Optimization, and Support
Understanding the current state and future needs of your organization. Our subject matter experts will implement the latest technologies to lead to highly effective and successful optimization. While a successful go-live is important, know we do not consider this the end of your project, but the beginning of our support of an ongoing optimization phase.
Resilience and Recovery
The healthcare industry holds vast amounts of sensitive data, making protection against cyberattacks crucial. Establishing a Resilience and Recovery Plan before a disaster strikes is essential to ensure patient safety, protect all stakeholders, and maintain uninterrupted daily operations. Rhyno Healthcare Solutions is here to help you create a comprehensive Resilience and Recovery Plan by addressing key steps to safeguard your organization and prevent it from becoming a victim of cyber threats.
"Leading the Charge", a Proven Methodology That Ensures Success
When your healthcare system IT project has implementation problems, Rhyno puts its proven methodology to work for you. Rhyno strives to build trust by being reliable, honest, and supportive. We listen to all the voices involved in your project. By understanding all obstacles and proactively addressing them, we set up a plan for you that empowers Rhyno to ensure smooth project execution and timely delivery of results. We are relentless. Rhyno keeps its eye on your prize and charges towards your successful outcome. We keep all players in the loop because everyone is crucial for a project’s success. Rhyno believes that the more transparent and open the communication, the smoother the project will be. We take the opportunity to align everyone's efforts, address any issues, and celebrate milestones. Rhyno charges forward, so you succeed, and we reap the benefits of your success.
Listen
Rhyno starts the process by listening to all the voices at the table, so we can gain valuable insights and identify the core issues.
Discover
Through open communication, reflective dialogue, and collaborative problem-solving, Rhyno discovers the problems that are lurking beneath the surface.
Plan
We get to the root causes of your issues, so your healthcare system and Rhyno can gain a better understanding of your problems and develop the most effective strategies to solve them.
Charge
Rhyno begins the “CHARGE” by relentlessly following a systematic approach and implementing a comprehensive problem-solving plan based on your healthcare system’s particular needs.
Deliver
Rhyno is a solution delivery expert. We set clear objectives and goals that allow us to deliver and foster continuous improvements, which drive your project to a successful outcome.
Professional Services That Achieve Your Unique Needs
First, we provide inception services with subject matter experts to help understand the current state and future needs of your organization. Next, we adapt execution services, turnkey services, to transform your strategy into action for your unique needs. Finally, we apply innovation services to maintain a successful go-live. A successful go-live is not the end of the project, but the beginning of an ongoing optimization phase. From beginning to end of a project, our team will be present to protect your investment. . .
Inception
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IT Strategy
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Current State Discovery
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RFI/RFP Support
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Vendor Management
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Contract Negotiation
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Budget Planning
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Governance
Execution
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Program Management
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Application Support
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Infrastructure Services
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Education
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Go-live Support
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Analytics and Reporting
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Governance
Innovation
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System Tuning and Stabilization
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Dashboards and Analytics
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Periodic Health Checks
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Clinical Workflow Integration
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Continuous Improvement Process
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System Expansion
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Governance
Hands-on Keyboard Tech Skills That Transform Your Healthcare IT Landscape
Healthcare IT’s landscape is always evolving, and the ability of IT systems to adapt and remain flexible is paramount for healthcare organizations seeking to stay ahead in their competitive markets. The Rhyno team can help your organization stay current. By incorporating flexibility and adaptability into healthcare IT systems through customizable computer code modules, Rhyno will aid in your strategic approach to address the dynamic nature of healthcare requirements and technological advancements. . .
EMR Implementation Services . . . Influencing Positive Outcomes
"If you have seen one EMR/EHR implementation, you have seen one EMR/EHR implementation." Every solution is different and requires an understanding of the health system's clinical landscape and long-term strategy. Varying legacy systems, specific clinical workflows, current ancillary integration, and organizational readiness all play into the planning, execution, and support of a successful transformation. . .
Engage
Sponsors
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Confirm Executive
Definition
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Requirements
Documentation
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Review Current State
Plan
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Finalize Timeline and
Scope​
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Define Program
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Management Strategy
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Finalize Resource
Needs
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Define Onboard Plan
Execute
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Delivery of Services
and Gap Analysis
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Care Plan Evaluation
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Order Set Design
Integrated, and User
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Application,
Acceptance Testing
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Business Sign Off
Go-Live
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Detailed Cutover Plan
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Active 24x7 Command
Center
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Rapid Issue Resolution
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At the Elbow Support
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Review/Adjust/Revise
Support
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Stabilization and
Health Checks
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Optimization Plan
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Documentation/
Handoff
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End User Acceptance
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Review/Adjust/Revise
Enterprise Imaging . . . Ensuring Your Enterprise Imaging Strategy Excels
A solid enterprise imaging strategy will ensure that both providers and patients have complete and efficient access to relevant imaging data and reports. Rhyno Healthcare Solutions can provide expertise in any area of your enterprise imaging strategy, but excels in owning the program end to end.
What Our Clients Say
"Rhyno has been a terrific partner for our IT team, providing strong leadership and healthcare technology expertise as we have tackled some very large, complex, and time sensitive programs. Rhyno has shown repeatedly that their team can deliver, and with high quality. I highly recommend Rhyno for both thought leadership and execution proficiency."
Jo Abernathy,
Chief Information Officer
"I have found Rhyno to be composed of experienced leaders who are well versed in all areas of Healthcare IT. . . we have partnered with Rhyno . . . on strategic initiatives from data analysis readiness assessments to application integration projects which improve patient engagement and outcomes. Rhyno's leaders are always well informed, succinct, and exemplary strategic thinkers. . . I recommend Rhyno without reservation."
Matt Lepkowski,
Founder of
Business Automation Experts
". . .Their clear understanding of Information Technology, organizational maturity, and application architecture have enabled us to expand the scope of strategic and operational support provided to clients. Their expertise in all levels of healthcare integration ensure we are able to deliver a full range of assessment, planning, and implementation services. . . we unequivocally recommend Rhyno Healthcare . . ."
Tony Merlo,
Chief Knowledge Officer
Explore the News at Rhyno
June 21, 2022
This has been a Pandemic in the making. We are proud to announce that Rhyno is going international. Discussions started in late 2019 and we finally opened our new company doors last week.
Rhyno Healthcare Solutions, Inc. isn't going anywhere. We are just branching out with a new company to continue to "Lead the Charge". Chris Petillo and Ellen Morrow look forward to bringing the same level of our services to a bigger international audience.
March 31, 2023
Rhyno’s own Chris Petillo has been sighted as one of the “Top 10 IT Consulting And Services Business Leaders to Watch in 2023” according to Entrepreneur magazine. Entrepreneur’s April 2023, issue, reports Chris and the others “have set their sights on changing how business is done. These ten business leaders have mastered the art of developing and delivering efficient systems transforming companies across all industries from cloud-based solutions to application development. Their passion for pushing the boundaries of technology has earned them a place as some of the most promising entrepreneurs in this field, and they are sure to be an inspiration to other aspiring tech pros for years to come.”
June 27, 2023
“My primary motivation is the reward of being a Solution Delivery provider. A full solution within every IT project can be a wide variety of things. It can be technical, operational, financial, translational or even just emotional. It amazes me how many issues can be resolved in a 20 minute phone call with the appropriate people. Issues that can remain unresolved for days or weeks, can be resolved in an hour. That is what Rhyno brings to the party and one of my most rewarding motivations. This motivation is not just mine, but one shared by the entire Rhyno team. Each challenge we face is a stepping stone towards achieving the right solution.
. . . our team is a crucial motivation for me. Their passion, commitment, and expertise are truly inspiring. In the face of adversity, we support each other, learn from our experiences, and come out stronger.”
