Rhyno is a healthcare professional services firm that has been in business since 2016, providing experienced IT resources to healthcare organizations. Our leadership has decades of healthcare experience as translators to payers, providers, and patients. We are “Leading the Charge. . .” to ensure complete understanding, a voice at the table, and ultimate success for every project stakeholder. We accomplish this by enabling technical capabilities, clinical optimizations and operational efficiencies through our staff of industry experts. Our professional service offerings include Inception, Execution, and Innovation resources.
Rhyno can support your programs from the inception, providing subject matter experts to help understand the current state of your organization, develop your long-term strategy, lead Request for Information/Request for Proposal processes, and drive the contract process with selected vendors. Rhyno can create a short and long-term roadmap and success plan, develop the budget required for actual cost of ownership including any related return on investment, define the appropriate governance teams, and own the communication channels.
Rhyno can provide turnkey services to transform your strategy into action. This includes experienced program managers, project managers, and project coordinators to ensure all requirements of your Program Management Office are satisfied. Expert application analysts can document future state workflows, convert those workflows into the proper requirements, and support full testing of your new system. We can supply the infrastructure team to certify that the backend servers, network and disaster recovery plans are state of the art, documented, and fully tested. Rhyno can support the educational and go-live phases of your program with classroom or web-based training, and command center support including an experienced “at the elbow” team to assist your end users. All critical reporting and analytic needs can be provided by our data team so that reliable and actionable data is available from day one. Rhyno’s approach allows developing, monitoring, analyzing, and modifying new strategies and initiatives from the practical viewpoint of actually delivering successful projects and change.
A successful go-live is not the end of the project, but the beginning of an ongoing optimization phase. Rhyno understands that focus must remain on post go-live deliverables and future phase requirements, as well as implementing additional functionality, advanced workflows, data archiving and system decommissioning. We can supply a team to stabilize and tune the new system in the early days of the go-live, and provide periodic health checks to ensure that the hardware and software is delivering as designed. Our team of clinical informaticists can ensure workflow integration and continued process improvement to meet new clinical, financial, or regulatory needs. Ongoing reporting, dashboards, and advanced analytic support can be provided as well. Along all the phases and lifecycles of the program, Rhyno can maintain the governance structure, workstreams, and communication plan.